Tenant Process

Once we receive an enquiry from a tenant for one of our extensively advertised properties, we are usually able to arrange an appointment within hours, and if the property is suitable, we will take up references from previous landlords and employers.

If approved we can usually complete the tenancy within 7 – 10 days, subject to the property being readily available.

If, for whatever reason, the referencing is not approved, we can accept a guarantor, who will honour the terms of the Tenancy Agreement, if you are unable to.

In normal circumstances, we will require one month’s rent in advance and one month’s security deposit, which will be held by a Deposit Protection Scheme for the duration of the tenancy.

When you move into the property, you will be asked to check and sign the inventory/condition report and at the end of the tenancy, the property will be checked again for any damage, misuse or neglect. If necessary, the cost of putting the property back to its original condition will be deducted from your deposit, subject to your agreement. It will be in your own best interest to keep the property in good order.

How we help
How we help

We would advise our tenants to take out contents insurance cover to protect your personal possessions – please discuss your requirements with Henderson Property.

You will be charged fees to take on a rental through Henderson Property, which are payable because of the work involved in administering your application, drawing up the Tenancy Agreement and the cost of credit checks and referencing. A full breakdown of our fees can be found in our terms and conditions, available on request.

For more information, please contact one of the team at Henderson Property.

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What our clients say
Extremely happy with the service received from Henderson Property Management. Most agents do not like to think outside the box and refuse to negotiate any lesser term than 6 months. However, we were able to reach a deal that was both beneficial to their landlord and our client (insurers). Adam in particular was very helpful and responsive throughout the whole process – he really knows his stuff! I look forward to working with you and the team in the future for any other relocation clients I have in the area.
I am so pleased with the service that Henderson Property delivered to me! First they identified a property for me to purchase from auction, they then arranged solicitors and bridging loans for me as well as going to the auction in my place and actually buying the property. I now have a lovely 2 bedroom investment property with a 11% yield after they did all the work for me, they even provided me with a Guaranteed Rent! Can’t wait to go again!
So happy with Henderson Property, they really go the extra mile in helping me with all my problems. We now have a plan to help keep my tenants happy, my rent coming in as expected as well as how to grow my portfolio which will of course be passed to Henderson Property to manage.
If it wasn’t for Henderson property management solutions I would never have got a property. They were so helpful and kind, I would highly recommend them. Paul hooper helped me immensely and I couldn’t thank them enough.
Client Money Protect
Deposit Protection Service
Property Redress Scheme